Terms

TERMS AND CONDITIONS - BEE BEAU CO

ORDER TIMELINE    

—-Our company handcrafts all products within three working days. Often, orders process faster than that but we can’t guarantee a faster processing time.

HANDMADE DISCLAIMER

—-The product(s) you receive might vary slightly from the product picture due to the nature of your product(s) being 100% handmade to order.

Care for your new product(s) by:

* STORING ON HAIR ACCESSORY HOLDERS, TO MAINTAIN SHAPE.

* IF PRODUCT BECOMES SOILED, WIPE CLEAN WITH A DAMP CLOTH

Your product(s) can be damaged if:

* TOO MUCH PRESSURE IS APPLIED TO THE MATERIALS THEY MAY BECOME OUT OF SHAPE, TO AVOID THIS PLEASE STORE ALL OF OUR ACCESSORIES ON PURPOSE MADE HOLDERS OR SECURELY WITHOUT ANY WEIGHT ON THEM.

* LEFT OUT IN THE SUN

* MACHINE WASHED

SHIPPING

—-Our company ships through the following carriers

* ROYAL MAIL 1st CLASS

International shipping (if applicable)

We happily support and love our international customers.

We ship all International products through ROYAL MAIL, although these may be intercepted by other mail companies once outside the U.K.

Bee Beau Co is not responsible for duty or brokerage fees for international shipping.

These charges come from your country during importation of your package.

Cost calculations

We do our best to apply fair shipping costs to each order.

* Shipping costs are calculated automatically during checkout.

* We offer free shipping within the U.K on all orders over £30

* We offer free shipping internationally on all orders over £50

RETURNS

—-Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted: (if applicable)

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

* Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at luv@beebeauco.co.uk